Dear Service Provider,
From time to time, the Early Years Provider Centre (EYPC) may be required to contact your service by phone for urgent matters.
To ensure we have your service’s up-to-date contact details, we ask that you please review your details on the Early Years Hive and let us know if either your phone number or email address needs to be updated.
To review your service’s contact details:
- Go to the Manage Service Providers page of your Early Years Hive, which is under the My Account menu.
- Here you will see the services associated with your organization (i.e. multi-service organisations will see multiple services listed here). Click on your service’s name.
- Review the phone number and email address listed in the General section.
- If this information is incorrect and needs to be updated, please raise a Request using the User Account Management category, outlining what needs to be changed.
Once we receive your request, we will update your information as soon as possible.
You might also choose to take this time to review your service’s user roles and its Primary Authorised User (PAU) on the Manage User Roles page.
You can add new users by clicking the Create New User button and remove users by clicking the yellow arrow beside that user’s name and then selecting Remove.
To set a new PAU, follow the steps in this guide available in the Help & Support section of the Early Years Hive.
Regards,
The Early Years Team